Warranty

Our commitment to the outstanding quality of our offerings is highlighted by a generous 2-year warranty on all our front grilles, showcasing our trust in their durability and excellence.

Coverage Details:

This warranty protects against any defects in materials and workmanship, crucial for maintaining the structural integrity of our front grilles. It covers various manufacturing defects, such as cracks, fading colors, and distortions in shape, to ensure your grille maintains its integrity. Should these issues occur within two years from your date of purchase during normal use, we are committed to repairing or replacing them at no extra charge to you.

Limitations:

Our warranty does not cover damages resulting from misuse, lack of care, accidents, incorrect installation, or maintenance. It also excludes damages from exposure to extreme temperatures, severe weather conditions, or natural disasters.

How to Make a Claim:

To begin a warranty claim, please contact our customer service team with the details of your order and a comprehensive description of the problem. We might ask for photographs or further information to quickly assess and address your claim.

Warranty Transfer:

Please be aware that our warranties are only valid for the original buyer and cannot be transferred with the resale or gifting of the product.

Support Team:

If you have any questions or need assistance, our dedicated customer support team is here to help at support@modspioneers.com. We're available from 10 AM to 10 PM Pacific Time (PT), promising a response within 24 hours.